Free roadside assistance in Texas is a helpful program from the government that makes sure drivers stay safe on the roads. Knowing how this program works, what it covers, and how it can help you is important for all Texas drivers. While companies like Dallas Tow & Go offer reliable towing & roadside assistance, it’s good to know about the state’s free roadside assistance program, which can save you time and money when you’re in a tough spot.
This guide will explain the free roadside assistance program in Texas so you’re prepared if you ever need help on the road.
What is Free Roadside Assistance in Texas?
The free roadside assistance program in Texas, often called the Highway Emergency Response Operator (HERO) program, helps drivers who have car trouble on major highways. This service is paid for by the government and is meant to keep drivers safe and reduce traffic jams by quickly helping vehicles that break down on busy roads.
The program offers several services, like tire changes, air for low tires, gasoline if you run out, drinking water and cell phone services for stranded motorists, and jump-starting your battery if it dies. Even though this service is free for drivers, it’s only available on certain highways and during certain hours.
Where and When is Free Roadside Assistance Available?
Knowing where and when you can get free roadside assistance in Texas is key. The HERO program works mainly on big highways in cities like San Antonio, El Paso, and Austin. The service is usually available during rush hour, when traffic is heaviest, like early morning and late afternoon.
If your car breaks down on a highway covered by the program, a HERO vehicle will arrive quickly. They regularly drive up and down the roads, ready to help with most minor car problems so you can get back on the road.
HERO service is available seven days a week, 24 hours a day.
Full Service: 5 a.m. to 9 p.m., Monday through Friday.
Limited Service: Saturday and Sunday, 24 hours a day; Monday through Friday, 9 p.m. to 5 a.m.
What Services Does the Texas Free Roadside Assistance Program Offer?
The free roadside assistance program in Texas provides several services to help drivers. These services include:
- Tire Changes: The HERO program will take care of your flat tire so you can continue your journey.
- Battery Jump-Starts: Many ask, “Will roadside assistance replace battery?” Although the service provides jump-starts to get your car running, it does not replace the battery.
- Fuel Delivery: If you run out of gas, the program will bring you enough to reach the nearest gas station.
- Minor Repairs: The HERO team can do small repairs to help you reach a repair shop or a safer location.
These services are especially helpful for those who need help and are looking for “roadside assistance near me” while driving on Texas highways.
How to Get Free Roadside Assistance in Texas
Getting free roadside assistance in Texas is easy. If your car breaks down on a highway covered by the program, you can either wait for a HERO vehicle to find you (they drive around regularly) or call the program directly. The phone number for the HERO program is usually shown on highway signs, or you can find it online for your specific area.
A common question is, “Who do I call for roadside assistance?” In this case, the HERO program’s number is your best option for quick help. Keep this number handy, either in your car or saved on your phone, so you can call it quickly if you need to. Motorists in need of assistance can call Call 210-732-HERO (210-732-4376).
Why You Should Know About Texas’s Free Roadside Assistance Program
Every driver should know about free roadside assistance in Texas. This program helps clear broken-down cars from busy roads and keeps drivers safe while waiting for help.
While private companies like Dallas Tow & Go offer a wider range of road side assistance, the state’s free road service program is a great option for more minor problems on major highways. Knowing about this program can save time and money and feel more secure knowing that help is available when you need it.
Wrap-Up: Stay Safe with Texas’s Free Roadside Assistance Program
Free roadside assistance program in Texas is a valuable resource for drivers, providing safety and peace of mind on the state’s busiest roads. While this program is a great safety net, it’s important to remember that it’s only available on specific highways and during certain hours.
For more complete coverage, contact Dallas Tow & Go. We are here to help with all your roadside service needs, offering dependable services and cheapest roadside assistance. But by knowing about the state’s free roadside assistance program, you can make sure you’re ready for any situation on the road.
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Frequently Asked Questions
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What is the Texas Free Roadside Assistance Program?
The Texas Free Roadside Assistance Program, also known as the HERO program, helps drivers who face car troubles on major highways by providing services like tire changes, battery jump-starts, and fuel delivery.
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When is the Texas Free Roadside Assistance Program Available?
The HERO program runs on major highways in cities such as San Antonio, El Paso, and Austin during peak traffic hours, which are usually from 5 a.m. to 9 p.m.
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What Should I Do If My Car Breaks Down on a Texas Highway?
If your car breaks down on a highway, you can either wait for a HERO vehicle to find you or call the program directly. For more comprehensive services like one time towing, Dallas Tow & Go offers reliable road service help.
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Will the Free Roadside Assistance Program Tow My Vehicle?
The HERO program can help with minor issues but does not provide towing services. For towing, you’ll need to contact a service like Dallas Tow & Go.
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How Can I Contact the Texas Free Roadside Assistance Program?
You can reach the HERO program by calling 210-732-HERO (210-732-4376) during its operating hours. For more extensive roadside assistance or need help towing, you can rely on Dallas Tow & Go.
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What services Does the Texas Free Roadside Assistance Program Cover?
The program covers tire changes, jump-starts, fuel delivery, and minor repairs to help you get back on the road quickly and safely.
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What Areas Does the Texas Free Roadside Assistance Program Cover?
The HERO program primarily covers major highways in urban areas like Dallas, Houston, and Austin. For assistance outside these areas, consider services from Dallas Tow & Go.
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Is the Texas Free Roadside Assistance Program Available on Weekends?
Yes, the HERO program operates on weekends, but hours may vary. It’s best to check the specific times for your area or have a backup plan like Dallas Tow & Go for off-hours.
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What Should I Do If I Need Emergency Road Service Near Me and I’m Not on a Highway?
If you’re not on a highway covered by the HERO program, you’ll need to contact a private service like Dallas Tow & Go, which provides cheap roadside assistance.
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Read below what our clients have to say and learn more about what makes us the premier provider of roadside assistance and tow services.
Your help and assistance in our challenging situation is greatly appreciated. Our entire family extends our thanks for all you have done.
I am more than fully satisfied with the excellent service provided so carefully and so sincerely by this company.
We are confident with getting help from Dallas Tow & Go! They deliver wonderful service with a personal touch!
When I called roadside assistance, Zain arrived. He was extremely nice and recovered my car as if it were his own when he put it on the tow truck.”